Are you thinking long term about your Atlassian System?
For many customers, deploying an Atlassian product brings them instant return on their investment. The products are simple to install, configure and get running. Users can download and setup their system in minutes, download and configure plugins and create a system that their company depends upon for daily execution.
CustomWare has been working with Atlassian products and systems since 2002, and has seen a lot of systems deployed succesfully in this time and has also been contacted by customers that have experienced challenges with scale and performance, installation of poorly developed or unsupported plugins.
Installing a plugin in any Atlassian system is simple and takes a few mouse clicks and maybe perhaps a restart or two to settle in. What many people don't think about is what happens in the future:
- What happens if the plug-in I just installed doesn't work in the future - what macros, fields and data do I lose track of?
- What is the impact of the system going down?
- What is the impact of poor performance, who will help me and treat the system as if it were theirs?
When choosing your services partner, choose a company that embraces the Atlassian platform, they should use it, run their site on it and run their business on it - after all, that is what you are doing.
Voices of Experience
Matthew Porter, co-founder of Contegix - a managed hosting company dedicated to Linux, Mac OS X, and J2EE
"Atlassian has done an amazing job of lowering the cost of entry for plugin development. This has allowed numerous individuals and organization to create plugins. Unfortunately, we have seen many third-party plugins not scale well and impact the stability of the system"
"For our hosted customers, our engineering support team is often the first line of support when a hosted Confluence or JIRA instance encounters a problem. Thus, stability is a critical aspect for us, as well as our customers. Downtime costs us engineering time by driving up our support requirements. It impacts our customers in terms of productivity, money, and temper."
"Customware is entirely different. They understand these concerns and consistently demonstrate an innate knowledge of the products (Confluence & JIRA). This allows them to create scalable, stable plugins. They are the only third-party plugins we inherently trust and officially approve. Plus, their plugins are just damn useful!"
For more information on how CustomWare can help streamline your next Atlassian implementation, or improve your current system, please see our Atlassian Solutions page.
For more information on Contegix and "Beyond Managed Hosting(r) for Your Enterprise
please visit http://www.contegix.com