Security and Encryption
Create and Link
Parent Issue Summary
Connector for Box and Confluence
Connector for Google Drive and Confluence
Salesforce & Confluence Cloud Connector
Salesforce & Confluence Server Connector
Salesforce & Jira Cloud Connector
Salesforce & JIRA Server Connector
Salesforce & JIRA Service Desk Connector
Workplace & Jira Connector
There are two methods of installation: installation via the UPM (Universal add-on Manager), or manual installation.
This step is no longer required with Create and Link version 5.0.4 and up.Download the createandlink-jspfiles-5.zip file for your version of JIRA and install it in the following directory:
Create this directory if it doesn't already exist. Copy and paste the extracted custom directory into the atlassian-jira/secure/ directory.
A note regarding upgrading from an older version
If you have the jsp files installed from Create and Link version 5.0.4 and under, you do not need to manually remove them. Simply uninstall the add-on and re-install with the latest version.
This step is no longer required with Create and Link version 5.0.4 and up. Download the createandlink-jspfiles-5.zip file for your version of JIRA and install it in the following directory:
Create this directory if it doesn't already exist.Copy and paste the extracted custom directory into the atlassian-jira/secure/ directory.
This add-on requires a license purchased from ServiceRocket before it can be used. Once purchased the license is available from your profile.
Please refer to our Purchasing FAQ on how to obtain a license, specifically the Download section on how to download the license key.
To install the add-on license:
If you have questions about our add-on licenses, consult our Purchasing FAQ page .