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Introduction


This page will guide you through the process of installing the Salesforce Package for Salesforce & HipChat Connector.

Before proceeding, ensure you have fulfilled the following:

  1. Installed the Connector in your HipChat,
  2. Set up a connection.

Step-By-Step Guide


  1. Go to this link (for production) or this link (for sandbox).

  2. You will be taken to the Installing Package Landing Page:



  3. You will be provided with 3 options:
    1. Install for Admins Only
    2. Install for All Users
    3. Install for Specific Profiles...
  4. Choose the option you want and click Install.

  5. After the package is ready and installed, click Done and you will be taken to the Installed Packages screen:



  6. Now, to allow a connection from the Salesforce & HipChat Connector add-on server, you need to add a Remote Site in Salesforce. In the setup area, visit Security ControlsRemote Site Settings.

  7. Add a New Remote Site.

  8. Enter a name for Remote Site Name and https://sfhc.servicerocket.io as Remote Site URL.

  9. Click Save.

What's Next?


Page Contents

The connector is currently available only for Salesforce Enterprise and Salesforce Unlimited edition. Official support for Salesforce Professional edition is coming soon. See Supported Platforms.

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