Linking a Jira Issue to a Drift Conversation

As a Drift agent, you can easily link a Jira issue to a Drift conversation, the linked Jira issue would be linked to the conversation.

Use the following command syntax to create a Jira Issue with the conversation panel.

/linkjiraissue <issue id>

Note that issue id is mandatory. 

You can also use the abbreviation form of the above command:

/lji <issue id>