Meet our Customer Advocates

Bernardita (Bernie) Ugarte

Customer Advocate for Value


She is in charge of our current customers, partnerships, and resellers. She can help you with:

  • Adding more products to your ServiceRocket tool suite
  • Renewal of licenses
  • Migration of licenses
  • Partners & Resellers


Get in touch with Bernie down below!

Cristian (Cris) Astorga

Customer Advocate for Trust


He mostly works with potential customers that are either trialing or looking for information to trial our Apps. He can help you with:

  • Apps questions
  • Pricing for Apps
  • Licensing & Procurement
  • Legal Inquiries
  • Apps Implementation & Customization services


Get in touch with Cris down below!