Installation and Licensing

This page will guide you through the process of installing Linking.


    You must be:

    • An admin of the Confluence Cloud instance.
    • Either a technical contact or billing contact of the Confluence Cloud instance. To verify, login to MyAtlassian and ensure the Confluence Cloud instance appears in the Licenses page.

    Step-By-Step Guide

    1. Click on the Confluence icon in the top-left corner.

    2. Go to Settings > Find New Add-ons.

    3. When the Find new add-ons screen loads, locate "Linking" for Confluence.

    4. Click Install to download and install.
      You're all set!

    5. Click Close in the Installed and ready to go dialog box.

    Step 1: Download Linking

    1. Go to  > Add-ons.
    2. Click Find New Add-ons.
    3. Search for "Linking".

    4. Click on Install.

    5. Ensure the add-on is installed successfully.

    Step 2: Obtain a free license for Linking

    1. Obtain a free ServiceRocket license from the ServiceRocket Marketplace and you will be give a link to download the license key.

    2. Go to  > General configuration.

    3. In the sidebar, under "Linking", click License.

    4. Upload the ServiceRocket License .key file by clicking Choose File.
    5. Click Install.
    6. If your license is valid, it will be displayed under Current License.