Installation and Licensing

This page will guide you through the process of installing Linking.

Installation

There are two methods of installation:

  1. Installation using an Atlassian License (a license bought through the Atlassian Marketplace).
  2. Installation using a ServiceRocket License (a license bought directly from ServiceRocket).


    1. Log into your Confluence instance as an admin.
       
    2. Go to the Cog Icon  > Add-ons.
      The Manage add-ons screen loads.
       
    3. Click Find new add-ons from the left-hand side of the page.
       
    4. Locate Linking via search.
      The appropriate add-on version appears in the search results.
       
    5. Click Try free to begin a new trial or Buy now to purchase a license for Linking.
      You're prompted to log into MyAtlassian. Linking begins to download.
       
    6. Enter your information and click Generate license when redirected to MyAtlassian.
       
    7. Click Apply license.
      If you're using an older version of UPM, you can copy and paste the license into your Confluence instance.

    STEP ONE: Install the add-on

    STEP TWO: Install the ServiceRocket License

    Switching Between Atlassian Licenses and ServiceRocket Licenses

    Switching from a ServiceRocket License to an Atlassian License

    Switching from an Atlassian License to a ServiceRocket License

    Frequently Asked Questions

    Why is my add-on installation taking a long time?

    What does Dual Licensing mean?

    Why don't I see a menu option to install a ServiceRocket license?

    I have questions about purchasing licenses.

    What if the Confluence Instance can not access the Atlassian Marketplace?