Installation and Licensing

This page will guide you through the process of installing Redirection.

Which Confluence platform are you using? 

    Prerequisites

    You must be:

    • An admin of the Confluence Cloud instance.
    • Either a technical contact or billing contact of the Confluence Cloud instance. To verify, login to MyAtlassian and ensure the Confluence Cloud instance appears in the Licenses page.

    Step-By-Step Guide

    1. Click on the Confluence icon in the top-left corner.

    2. Go to Settings > Find New Add-ons.

    3. When the Find new add-ons screen loads, locate "Redirection" for Confluence.

    4. Click Install (or Free Trial if the app requires a paid license) to download and install.
      If the app requires a paid license, you will be provided with a 30-day free trial.

    5. Click Close in the Installed and ready to go dialog box.

    Step 1: Download Redirection

    1. Go to  > Manage apps.
       
    2. Click Find new apps.
       

    3. Search for "Redirection".

    4. Click on Install.

    5. Ensure the app is installed successfully.

    Step 2: Obtain a free license for Redirection

    1. Obtain a free ServiceRocket license from the ServiceRocket Marketplace and you will be give a link to download the license key.
       

    2. Go to  > General configuration.

    3. In the sidebar, under "Redirection Configuration", click License.

    4. Upload the ServiceRocket License .key file by clicking Choose File.
       
    5. Click Install.
       
    6. If your license is valid, it will be displayed under Current License.

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