"REQUEST_LIMIT_EXCEEDED" Error Appears When Viewing Some Macros


Plugin:Salesforce & Confluence Server Connector
Question:"REQUEST_LIMIT_EXCEEDED" Error Appears When Viewing Some Macros
Answer:

This error relates to the limit of API calls available in SalesForce.com in any given day, once this limit is reached, no more API calls can be used, so when the plugin tries to fetch data from SalesForce.com this error occurs.

Please refer to the following table for the API call limit for each of the SalesForce.com License types.

Salesforce.com Edition

API Calls Per License Type

Minimum

Maximum

Developer Edition

N/A

5,000

5,000

Force.com Free Edition

  • Salesforce: 1,000
  • Salesforce Platform: 200

5,000

1,000,000

  • Enterprise Edition
  • Professional Edition with API access enabled
  • Salesforce: 1,000
  • Salesforce Platform: 1,000
  • Salesforce Platform Light: 200
  • Force.com - One App: 200
  • Force.com - Free: 200
  • Content Only User: 200
  • Gold Partner: 200
  • Silver Partner: 200
  • Bronze Partner: 200

5,000

1,000,000

Unlimited Edition

  • Salesforce: 5,000
  • Salesforce Platform: 5,000
  • Salesforce Platform Light: 200
  • Force.com - One App: 200
  • Force.com - Free: 200
  • Content Only User: 200
  • Gold Partner: 200
  • Silver Partner: 200
  • Bronze Partner: 200

5,000

5,000,000

Sandbox

N/A

N/A

5,000,000

Please refer to the reducing the number of API calls knowledge base article for more details on how to reduce the number of calls to prevent this error.