Linking Salesforce records with Remote Object Link custom fields

Jira Issues and Salesforce Object can be linked as such:

  1. Remote Object Link - for single record of Salesforce object
  2. Multi Remote Object Link - for multiple records of Salesforce object

Contents

A Jira issue can be populated with a list of values from Salesforce Objects based on keywords typed in the custom field search bar.

In the following example, the keyword used is "oil":

Updates can also be pulled manually by clicking on the Refresh button as shown in the following screenshot:

(warning) Take note that the Remote Object Link field in the example above is associated with an Account Object and uses the following code in its field template:

*Account Name:*[$fields.Name|$url]
*Account Number:* $fields.AccountNumber
*Industry:* $fields.Industry