Working with Associations

This page documents features in Salesforce & Jira Connector regarding associations.

An association is a core element in the integration features provided by the Connector. It functions as a link between a Jira issue and a Salesforce object when there is a need to share, retrieve, send, or view information between the two systems.

Associations can be created and configured both in Jira and Salesforce. Plus, any Jira issue or Salesforce object created through the connector, is also an association by default.

To do this in Jira, see:

To do this in Salesforce, see:

Note that you can configure behavior of each association. See Configuring an Association.

Known Limitations

Each Jira issue can be associated to a maximum of 300 Salesforce records only due to a storage limitation imposed by Jira.