Reporting 6.0.0 and Scaffolding 8.0.0 brings a huge improvement in managing dependencies between ServiceRocket add-ons, Randombits libraries and its ecosystem.

 This page is intended for Confluence administrators. Technical problem? Contact support@servicerocket.com.

On this page:

What's changing?

Starting from Reporting 6.0.0 and Scaffolding 8.0.0, we are reducing the dependencies towards external Randombits libraries. This change, in fact, brings changes to all ServiceRocket add-ons that are utilizing Randombits.

Most functionalities provided by Randombits have been embedded inside each add-on, making it easier for administrators to manage.

For example, the following is a comparison of external dependencies of Reporting:

Here is a comparison for Scaffolding:

* Still needed to ensure backward compatibility with other non-ServiceRocket add-ons. We have plans to remove this altogether in the near future.

For a complete comparison, refer to ServiceRocket Add-on Dependencies.

What about other ServiceRocket add-ons?

Reporting 6.0.0 and Scaffolding 8.0.0 provides backward compatibility to all other ServiceRocket add-ons (except below). There is no need to upgrade to make them work with Reporting 6.0.0 and Scaffolding 8.0.0.

These add-ons are excepted and must be upgraded:

• Salesforce & Confluence Server Connector (upgrade to v4.0.0+)

The dependency matrix at ServiceRocket Add-on Dependencies provides the full details.

What about other third-party add-ons that use Randombits?

These third-party add-ons are known to use Randombits libraries and provide integration with Reporting. Please check with the add-on vendors to verify compatibility with Reporting 6.0.0 and Scaffolding 8.0.0.

• Comala Workflows - Reporting Integration by Comalatech
• Viewtracker Add-on by Bitvoodoo
• Google Apps Connector by M20 Technology (UPDATE: Version 1.1+ is compatible)
• Metadata Plugin by Andy Armstrong

How to upgrade?

To ensure a smooth upgrade process, you must follow these steps in order:

1. (If you use Reporting) Upgrade Reporting to the latest version (6.0.0 or above).
2. (If you use Scaffolding) Upgrade Scaffolding to the latest version (8.0.0 or above). Note that Scaffolding 8.0.0+ can only work with Reporting 6.0.0+.
3. (Optional) Upgrade the rest of ServiceRocket add-ons.

Can I remove Randombits libraries now?

If you are using any of the known third-party add-ons (see What about other third-party add-ons that use Randombits? section), please confirm with the add-on vendors.

Otherwise, you may proceed to remove Randombits libraries from your instance. Here are the recommended steps:

1. Upgrade to Reporting 6.0.0+ and Scaffolding 8.0.0+ (see the steps in How to upgrade? section above)
2. Remove the (now unused) libraries by referring to the matrix in ServiceRocket Add-on Dependencies. 
3. You might need to re-index your instance.

I'm a developer, how to make my add-on compatible?

Please check out our Developer Guides.