You have issues, we have answers.

Before contacting us for support, consult our knowledge base which compiles frequently asked questions and solutions to more complex problems.

Knowledge base

• Frequently asked questions
  • Can I transfer Secret macro data from one Cloud site to another?
  • Can the Secret macros be exported when performing Confluence Cloud backup/export?
• Can you further explain the encryption process and where encryption keys are stored?
• "Deny access" control is now deprecated
• How to ensure that secrets related access is not impacted by turnover of owners?
• Secret macro spinning indefinitely
• "You don't seem to have permission to decrypt this secret. Contact the secret owner to gain access." error when decrypting a Secret macro