Support & CA Resources

Getting Support Help

Need assistance? Learn how to reach out to our support team

Find out how


Support SLA

Response times, business hours and channels.



End User License Agreement.


Knowledge Base

General and miscellaneous knowledge base articles.

Getting Help from CA

Meet our Customer Advocates

Find out how

Product Support Plan

Get to know how to use the features to complement your Confluence solutions.


End of Life Policy

Supported Jira, Confluence and app versions.