ServiceRocket apps availability for Atlassian Cloud

ServiceRocket is committed to bringing our popular Server and Data Center apps to Atlassian Cloud. This page is intended to communicate our product plans and to provide high-level remarks on each, for our Cloud customers.

Early access

If you are interested in receiving detailed news, participate in Beta releases, give feedback, or test prototypes, please take part in this survey.

Status

The following table shows an estimated time of availability of our apps in Cloud and their migration path from Server.

Due to complexity and uncertainty in implementing certain features for Cloud, the timeline here may change without prior notice. However, we'll do our best to update this page when there are changes to the timeline.

App nameCloud availabilityServer to Cloud migration availabilityNotes on Server to Cloud migration

Connector for Salesforce & Jira

AVAILABLE

APRIL 2021

Migration path under development.

  • Cloud app is available on Marketplace.
  • Jira Cloud Migration App (JCMA) supported
Classic Connector for Salesforce & Jira

AVAILABLE

AVAILABLE

A migration tool is available for customers migrating from the Classic Connector to the new Connector for Salesforce & Jira.

Visibility for Confluence

AVAILABLE

AVAILABLE

Use the Confluence Cloud Migration Assistant.

  • The macro, macro parameters, and macro content will be migrated to Cloud.
  • However, not all macro parameters are available in Cloud. Check the differences and Migration FAQ page.
  • Nested bodied macros are not supported in Cloud.
  • Warnings for inexistent macro parameters and parameter values in Cloud.

Redirection for Confluence

AVAILABLE

AVAILABLE

Use the Confluence Cloud Migration Assistant.

  • The macro, macro parameters, and macro content will be migrated to Cloud.
  • However, not all macros and macro parameters are available in Cloud. Check the differences.
  • Warnings for inexistent macros, macro parameters, and parameter values in Cloud.

Linking for Confluence

AVAILABLE

AVAILABLE

Use the Confluence Cloud Migration Assistant.

  • The macro, macro parameters, and macro content will be migrated to Cloud.
  • However, not all macros and macro parameters are available in Cloud. Check the differences and Migration FAQ page.
  • Warnings for inexistent macros, macro parameters, and parameter values in Cloud.

Composition Tabs & Page Layout

AVAILABLE

AVAILABLE

Use the Confluence Cloud Migration Assistant.

  • Cloud app offers a new way to create tabs. See macro availability.
  • However, not all macros and macro parameters are available in Cloud. Check the differences and Migration FAQ page.
  • Tabbed contents will have to undergo pre-migration steps to migrate content structure from legacy Server macros to new Cloud macros.

Scaffolding Forms & Templates

AVAILABLE

AVAILABLE

Migration path for Scaffolding Server to Cloud is available now for trial migration purpose 🎉

Full migration path will be released in tandem with Atlassian's CCMA release

Use the Confluence Cloud Migration Assistant (EAP version). 

Salesforce & Confluence Server Connector

AVAILABLE

NOT PLANNED

No migration path is available. 

Security and Encryption for Confluence

AVAILABLE

NOT PLANNED

No migration path is available.

Reporting for Confluence

Q2 2021

Q2 2021

We're rebuilding the app for Cloud with better experience and functionality. Sign up through survey if you wish to participate in Beta releases.

Page Approval for Confluence

Q3 2021

Q3 2021

We're rebuilding the app for Cloud with better experience and functionality. Sign up through survey if you wish to participate in Beta releases.

Connector for Google Drive & Confluence

NOT PLANNED

NOT PLANNED


Pathways for Confluence

NOT PLANNED

NOT PLANNED


Tracking Access for Confluence

NOT PLANNED

NOT PLANNED


SCORM Learning for Confluence

NOT PLANNED

NOT PLANNED


Google Calendar for Confluence

NOT PLANNED

NOT PLANNED


Need assistance?

Contact our 24/5 support team.