Installing Surveys for JSM


You must be:

  • An admin of the JSM instance.
  • Either a technical contact or billing contact of the JSM instance. To verify, login to MyAtlassian and ensure the JSM instance appears in the Licenses page.


  1. Click on any Jira product icon in the top-left corner (e.g. Jira Software or Jira Service Management).

  2. Go to Apps > Find new apps.

  3. When the Find new apps screen loads, locate "Surveys for JSM".

  4. Click Install to download and install.

  5. Click Close in the Installed and ready to go dialog box.

  6. To start using the Beta release, you'll need to register for a Free license. Go to Apps > Survey for JSM > License.

  7. Click on Get free license. Enter the required details and follow the on-screen instructions.