Installation and Licensing
Prerequisites
You must be:
- An admin of the Confluence Server instance.
Step 1: Download Tracking Access
- Go to the Cog Icon
> Manage apps. - Click Find new apps.
Search for "Tracking Access".
- Click on Install.
- Ensure the app is installed successfully.
Step 2: Obtain a free license for Tracking Access
Click Try it free and select the Hosting Option.
Once redirected to ServiceRocket Marketplace, enter your SEN Number.
Then click Start to generate the license.
- Go to the Cog Icon
> General configuration. In the sidebar, under "Tracking Access Configuration", click License.
- Upload the ServiceRocket License
.key
file by clicking Choose File. - Click Install.
- If your license is valid, it will be displayed under Current License.