Part 1 - Building a knowledge base

(warning) The source code for all the tutorials listed here can be found at the end of each of the following pages. See also: How do I use Recipes that use the Storage Format with the Confluence Source Editor?

In Confluence, create a new Space for your new knowledge base. Then, create the sub-pages of each category with the following hierarchy:

  • Knowledge Base Home
    • FAQ
    • How to
    • Issues and Solutions
    • Systems

Using Scaffolding Forms & Templates, we will now build some templates for each category's article.

  1. Go to Space tools on the bottom left corner of the Confluence sidebar.
  2. Select Content Tools.
  3. In the User Created Templates section, click on Create New Template.

add NEXT: Creating a how-to article template