We will build the Issues and Solutions article using the same macros we used to build a How-to article, namely the list-data, list-option, text-data macros.
Let's start with a table for some quick details on the affected system and the title of the issue.
Create the dropdown menu for systems like this:
Next, you can use the Reporting add-on to report on the title of the page, which in this case is the title of the issue (Optional).
Finally, some text-area blocks for symptoms, diagnosis and solution fields:
Finally, learn how you can a create a new article with this template in this tutorial.